When Your Client is Down and Out
KNOW: Middle-aged males are suffering the highest rate of joblessness in the 60 years since the Bureau of Labor Statistics has been keeping data. And when they lose their jobs, they take longer to find new ones than younger workers do.
DO: Seek out clients who have lost their jobs or suffered other career cutbacks, don’t ignore them. They can use your emotional support, and they probably need your help in setting realistic financial objectives to carry them through the hard times. Your effort will be rewarded by cementing a long-term relationship based on gratitude and trust.
Sep. 4, 2009